Remote Telephonic Triage Nurses

Expert Remote Telephonic Triage Nurses — On Demand, On Budget

At Hamilton & Archer Health Services, we provide high-quality Remote Telephonic Triage Nurses who are trained to support healthcare systems, clinics, and medical groups by delivering real-time clinical assessments and decision-making—entirely off-site. Whether you're looking to improve patient access, reduce unnecessary visits, or streamline after-hours care, our remote triage professionals are ready to help.

Available on a part-time, full-time, or contract basis, our nurses bring skill, compassion, and flexibility to your team—without the overhead of on-site staff.

Why Choose Remote Triage Nurses?

1. Lower Overhead, Better Budget Control
Staffing in-house triage nurses can be expensive—requiring dedicated space, equipment, and full employee benefits. Our remote model eliminates those costs while delivering the same (or better) level of service. You pay only for the coverage you need, whether it's full-time, part-time, after-hours, or weekends.

2. Flexibility to Match Your Needs
Need short-term coverage? Expanding hours of operation? Facing high call volumes during flu season or unexpected staffing gaps? We offer contract, temporary, and permanent staffing options that scale with your organization. There’s no long-term commitment unless you want it.

3. Nationwide Access to Skilled Nurses
Hamilton & Archer connects you to a national pool of licensed, experienced triage nurses, so you're not limited by local talent shortages. All our nurses are trained in telehealth protocols, licensed in your state, and experienced in high-volume call environments.

4. Improved Patient Satisfaction
Patients want fast answers and timely care. Our triage nurses are trained to provide clear guidance, empathetic support, and clinically sound direction. This leads to fewer delays, better outcomes, and higher satisfaction scores.

5. Supports Your On-Site Team
Remote triage staff help reduce the burden on your front desk, medical assistants, and in-office nurses. This allows your in-person clinical team to focus on direct patient care, while our remote nurses handle incoming calls, assess patient needs, and streamline access to appointments.

A Smarter Way to Handle Patient Calls

Healthcare doesn’t stop at 5 p.m.—and neither should patient support. Hamilton & Archer Health Services is your partner in delivering round-the-clock, high-quality triage care, all while keeping staffing costs under control. With us, you gain:

  • Reliable clinical coverage

  • Scalable staffing options

  • Lower overhead and better budget flexibility

  • A seamless extension of your care team

Let’s talk about how Remote Telephonic Triage Nurses from Hamilton & Archer can improve patient care, reduce costs, and support your clinic or health system—today and into the future.

Remote Telephonic Triage Nurse in scrubs using a headset while working on a laptop in a medical office.

What Do Telephonic Triage Nurses Do?

Telephonic triage nurses are the first line of clinical contact for patients who call with symptoms, health concerns, or questions. Using evidence-based protocols, they:

  • Assess the urgency of symptoms and guide patients to the appropriate level of care

  • Provide medical advice and reassurance for non-emergent concerns

  • Determine whether patients need same-day, next-day, or emergency care

  • Document calls accurately and communicate with physicians or care teams as needed

These professionals help reduce unnecessary ER visits, manage appointment flow, and ensure your patients get timely, safe care—without burdening in-clinic staff.